Product Delivery & Returns

Auriginals Return Policy

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Product Delivery (Domestic) 

Standard Delivery (special promotion rate): $9.99 flat rate shipping for delivery within 2-5 business days (for Metropolitan areas).

Express Shipping: $14.99 flat rate shipping for delivery within 2 business days (for Metropolitan areas).

Auriginals utilises the Australia Post network.

  

Product Delivery (International)

As we offer international shipping to most countries, you can check the list of eligible countries and their respective shipping fees when placing an order. However, if your country is not eligible for international shipping, please feel free to contact us via Live Chat or through email: contact@auriginals.com.au for further assistance.

 

Product Returns

We stand behind the quality of our products and we therefore offer a 100% product return guarantee.

 

If you are not happy with our product for whatever reason, please send an email to contact@auriginals.com.au letting us know why and we will refund your purchase. Please notify us within 30 days of receiving your order. 

 

Auriginals